The meet â¦ We called and said we canceled. Butcher Box Heritage Breed Pork. I emailed lasership the next morning and explained to deliver in the afternoon. In addition, I advised BB there road access to my summer residence until mid May. My complaint is not unique. At this point, we can’t quite justify spending $129-$149 a month on meat – that’s almost half of our grocery budget. Their bacon is better that anything I have gotten from Aldi’s, Walmart or even Costco, and lower in sodium than most of the bacon on the market. Very thankful. I’m re-evaluating. Parenting, Pregnancy, DIY, Food, and More! I think the negative reviews come from a small but vocal minority – a lot of people don’t make the effort to share good experiences, just bad. Pretty Mindless – You don’t really have to think about it. I took pictures and sent to BB and they refunded me 2 out of 5 steaks . The custom box does cost more a month, but you get 20% more meat than the curated boxes on their website. They will not stand behind the quality of the meat which tells me a lot about the integrity or lack of with this company. This would have been $129 with free shipping. I received an email and responded not even an hour later, and was told it was too late. I have it delivered every six weeks. I WAS a loyal Butcher Box customer, so decided to send several gift boxes for the holidays. Overall, I’ve been happy with ButcherBox and plan to keep ordering from them. Meat enthusiasts know well â¦ The only way I could get better salmon is to move to Alaska and catch it myself. How would you rate this product? It seemed as if someone had cut the plastic. There are many that provide meat in different forms, but I do think Butcher Box is pretty unique. The BB customer service was not very nice and said abruptly that I cannot get this offer, I explained where i saw the ad and they continued to refuse the order in not a very nice manner. So far so good. When you pay the amount that you do for ButcherBox, it’s understandable that you want the highest caliber of product and service. soysaucefoodie. They even sent me an email to say if it arrived thawed I could get a refund since they were tracking the package. Thanks for the review! Looking forward to trying it out! Butcher Box Exclusive for Crumbs Readers! Can get a whole 1/4 of beef in varying popular formats. In full disclosure, ButcherBox has sent me a free box of meat to try out a couple of times. I had apparently placed a 6 month hold. Butcher Box Review. ***update 11/25 my package still in Transit. Butcher Box â¦ Butcher Box is a monthly subscription service delivering all natural 100% grass fed beef to its customers. Delores, I do not work for the company. We love ButcherBox! Youâve probably already heard of Omaha Steaks, âAmericaâs Original Butcherâ â¦ Another thing to keep in mind – Butcher Box personally selects the cuts that go into each box. Grass fed beef was awful. These are provided for your convenience, and the price isn't increased at all. ButcherBox, LLC is an online food sales and delivery business. I think this is a standard statement they cut-n-paste with all negative reviews for the appearance that customer service does exist at their company. In truth in October they sent an email. . Customers. It was late enough that I delayed the next shipment until 12/1/20. I had someone suggest doing a comparison with Whole Foods, since that’s likely the market of people who are interested in Butcher Box – which I think is true and probably a more accurate comparison. ButcherBox pricing depends on the box you choose and its size. Here are some recipes you could try with your ButcherBox meats: Clarks Condensed provides uplifting and motivating information to share the joys of home and family living through parenting and pregnancy advice, easy DIY tutorials, recipes, and more â all with a frugal twist. Cons. I certainly will not order from this company. Click here to read more about how it works. As much as I actually don’t mind grocery shopping, it has been a lot more convenient to have my big weekly grocery trip done by someone else. I am a former Omaha Steak gal. They have 5 different boxes: 4 curated options and their most popular Custom Box, either in Classic or Big Box size. Like to see a review even though I know they don’t offer the chicken and fish, I haven’t tried them, but maybe I will! Butcher Box is a subscription based meat delivery service which offers organic chicken, grass-fed beef and heritage breed pork to its clients and customers every â¦ Itâs been close to a year since I tried Butcher Box â¦ My Personal Experience and Honest Review of Butcher Box I’ve had more than my share of customer service issues. Don’t need premade sliders like they advertise but its 199.99 for a 1\4 cow. I have bought fish and meats from other online companies and was treated with respect and they addressed my issues and apologized for the problem and either replaced or refunded whatever I wanted. Beef and Pork 4. There was no record of my order. I spoke with a manager, who just kept saying there is nothing they can do. They consider a meal to be 6 ounces of meat. Had an order scheduled, but was unexpectedly called out of town. So frustrating! We smoked/grilled them on our Traeger Timberline. Very shady company, We ordered meat from this company and we will not again.they said in an.email they would refund 185.00 dollars and it hasn't came yet and everytime we call.thet give us a that same old story it's in the account.and the one star is for the quality of meat oh one more thing dont put them on auto pay.. Yeah right. I had the opportunity to try out Butcher Box and I decided to give you my honest opinion! Forget Butcher Box. Tonight we had a BBQ pork pack . I wish I could do more, but sorry is all I can do! So I’ve added up the cost of each of these meats at Walmart. Life is too short to eat bad steaks, imitation scallops (aka sting-ray wings), and farm-raised “Atlantic” salmon. (I like to eat the skin, it’s good for you). Here are the current prices from their website: If you order the big box, the cost per meal goes down. No one seems to care anymore about right or wrong, good or bad. China does not have the same quality control over things as we have here in America. I also looked at the All Beef box, and I had trouble finding some of the cuts of meat that ButcherBox offers, such as grass-fed beef tips, and they weren’t available. I mean, sometimes you will get meat and you can just tell it’s not good quality. I didn’t foresee this when I signed up, but the best part lately has been I don’t have to mask up just to go buy my meat and seafood. I told BB this but it did not matter. I’ll publish this comment and hopefully someone else can share some thoughts ð. Every other place I order food from would give me a refund if i didn’t like the food. (2 lbs of gnd beef)Offered to sell me the change to my subscription for 49.99!Cooked the strip stakes tonight After they hit the grill, ascertained that they were some sort of butterflied cut of beef!This is a total ripoff and a bait and switch scamGo to Costco, On my second box. If you on a budget and can’t afford (or don’t care) about organic and grass-fed meat, then perhaps you are better off at the grocery store. It amounts to about $50 a month for meat. We had these for the Fourth of July last year, and everyone LOVED them. Yes, this is more expensive – but you get more control over what comes in your box. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. I phoned customer service to request a modification in delivery date. I would recommend b.b have great experience with them steaks are delicious, big enough my husband and i only cook 1 so doubles the amount for us. I’ve been ordering from ButcherBox since 2018 and for the most part, it’s been good. But hey, I guess it’s profitable for your customers to mess up. With that said, we have been very impressed with the quality of the meat that we have received from ButcherBox. However, I have done my best to make this a fair and honest review. I appreciate your comment, Barbara. Not this company. BEWARE! Do the research before ordering from any company online. The packing is consistently torn, your meat will be exposed, blood leaks everywhere in the freezer and it is such a hassle to deal with their unprofessional customer service. As I’m sure you can see from other reviews, this company has some flaws. Sorry. Scarry!!!!! I was so excited when I purchased a large family sized. Lasership said they tried to deliver that afternoon. In this Butcher Box review Iâll go over the costs, cuts of meat that come in curated and custom boxes, and also share the meats that have come in the boxes Iâve ordered. I have been a Butcher Box customer for about six months. Get with Butcher Box to answer your question…you never know, they may accommodate your request. Here is the current prices from my local Whole Foods: Ground Beef 85/15 – $5.49 per pound (2 lb), NY Strip Steaks – $14.99 per pound (2 strip steaks), Top Sirloin Steaks – $9.99 per pound (4 sirloins), Whole Pork Tenderloin – $14.99 per pound (1 lb), Boneless Skinless Chicken Breast – $8.99 a pound (3 lb), Ground Beef – 85/15 – $3.84 per pound (x2), Sirloin – $9.94 per pound (x2 – assuming you get about two steaks per pound). â¦ Bye bye poor customer service and meh meat! They do not let you cancel! Butcher Box Review. This order was in transit for 6 days and no delivery attempt was ever made. WHAT next order? I canceled my order. 5 stars. In a sea of endless subscription boxes, finding the right one can be a bit of a challenge. OMG the box arrived at 230p ONLY 3 DAYS LATE...it is unthawed NO DRY ICE MEAT IS THAWED ON CORNERS AND CUSTOMER SERVICE WANTS ME TO STILL EAT THE MEAT THAT IS LOST IN THE MAIL FROM SEP 28, 29, 30 AND OCT 1ST TODAY, Customer service (reduced to a 45 minute “chat”) did not resolve the issue of order incorrect.I canceled after working hard to get what was promised. Every time I have passed on information to them in the past, they’ve been great about getting back to me. I cancelled after arranging an order for a birthday that never got delivered. ButcherBox offers a range of add-ons and monthly specials, so even if you choose the curated boxes, you do still have freedom of choice.. We show you the full range of options in this ButcherBox subscription review: I don’t use them every month, so it’s worked out well for me. Had to fight tooth and nail to get a refund (took days) with BB telling me they use dry ice so the package MAY still be acceptable after 6 days in God knows where. It was ok, not special so we cancelled. An updated Butcher Box review (from 2018) to include thoughts on their beef, chicken, pork & salmon, plus their plans, negative reviews and a discount code!. The worst customer service! Polite, yes. Ribeyes are tender and a uniform size. Be careful when ordering from this company, Think twice before giving Butcher Box your credit card info, Stay away from ordering from these people, Almost as good as having a neighborhood butcher. I’m glad you’ve had a great experience. But I still wanted to try and do a comparison to meats at the grocery store. I prepared sirloin tips in a gravy . Sometimes, I will add a special, if it is calling my name. Took me 45 minutes to get Live Chat response. The comments on this post have been interesting – it’s made me sad to see that so many people have had a negative experience! And I can endorse each and every one of them. They do it for you! Thanks for sharing your review! So I try to order regularly. ButcherBox offers high-quality meat delivered straight to your door – but is it worth the cost? I like that the bacon is sugar-free and the thick cut bacon is to die for! Founded by Mike Salguero, the company eliminates common barriers preventing people â¦ + Add To Box Here are my thoughts: Why we like ButcherBox: Convenience: The box arrives with all of the meat frozen + on dry ice. In the mean time... ORDER WITH CAUTION. My sincere appologies to anyone who had read this review â¦ The customer service agent I spoke to said they could probably refund half of the money. I have been using Butcher Box for quite awhile now and whenever I have had issues, they have promptly resolved them. 100% grass-fed beef. However, if you simply at the numbers side by side, the grocery store may be your best bet; especially for things like organic chicken and grass-fed beef. There is really no customer service at this company. Hopefully I’m not like the other customers that continue to get surprise charges on their account. Filet Mignon. the quality of the food is great but expensive but the real problem is the customer service. It’s been a godsend to us during the pandemic as two of are immune compromised. Called the company and they blamed it on their carrier, GLS, for not delivering it. They said “no you didn’t.” We said cancel now. Under the circumstances of 2020, I was thankful to have what I believed to be a reliable source, especially since I understood there to still be a waiting list for BB subscriptions. I had my membership on hold as I was out of state. Basically, you pay to get a ButcButcher BoxherBox sent with an assortment of high-quality meats sent straight to your door. . I then ordered a box full of Salmon steaks. is anyone aware that Cook’s Ham was sold to Smithfield’s and Smithfield’s was sold to a corporation in China and i have not bought anything with that brand since then. Notify me of follow-up comments by email. There was no offer to make it right. I think it’s important to get this out of the way first – it’s usually the elephant in the room. Customer service was professional but basically told me it was my fault and there was nothing they could do because I set the frequency to 8 weeks (it sucks to watch 80% of your grocery budget disappear because of a poorly designed and not transparent ordering process). Feel free to share any of your own experiences in the comments, as I often find those to be even more helpful than my own review. The quality of the meat for the last two years has been pretty consistent. I do NOT work for the company, but if there’s any feedback I can pass on, let me know! If they have complaints about the company, they should reach out to them directly ð I am just a blogger providing my experience, and I can’t do anything on my end. Butcher Box lists the three main requirements for their meat on their website: Of course, that last one is kind of up to interpretation, but from what I’ve observed it is very high quality. My only comparable alternative is a local produce stand that sells local grass-fed beef at higher prices than Butcher Box, but they are not open year round. 17 ButcherBox reviews. When your delivery date arrives, you will get a huge box filled with your meats. Looking forward to the filet mignon tomorrow. Obviously, ButcherBox is offering high-quality meats, so they will end up being more expensive than a couple of pounds of non-organic chicken breasts at the store. I’m still slightly unclear on the details, but the customer service rep told me that you have to go in and find where to change the frequency but then also have to go in, find, and change your billing details to match. I immediately responded & advised I am still out of state & not available for an order & asked that it be cancelled. I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from othersâ who have shared their similar experiences with me. I think that it’s great for smaller families/couples. If you're thinking about getting Butcher Box, you'll need to take a look at Butcher Box reviews, especially this one. Some were scaled and some were not . There was very little grease in the bottom of the broiler pan. we played phone tag multiple times, and I went ahead and ordered the gift boxesâ¦ FYI warning: #ButcherBox just cheated me out of $200 worth of meat. Our audience is primarily frugal shoppers, which is why I used Walmart as an example, but I definitely think a comparison to Whole Foods would be great. ... Former Employee - Butcher ... Free meat box each month. ButcherBox Review. So she agreed to refund me $15.00 and I was so shocked that it was such a small amount and she said that is what one pack of bacon an 2 sirloin roasts were worth. . How can an order not be cancelled when it hasnât been put together or shipped? You then will have the option to add on additional products, such as bacon or breakfast sausage. I am extremely unhappy with butcher box. I even referred my daughter-in-law who continues purchasing from BB .to this day. I suppose I'm spoiled by the outstanding customer service I've gotten elsewhere, so to me, this is terrible customer service and reflects poorly on the company overall, especially given my particular circumstances...details of which I will not go into. Meats in cities are also often more expensive. The main issues I’ve seen people mention are poor packaging and bad customer service. That’s a great idea – I’ll put that on my list. I will admit that our first box came, and we found some of the meat wasn’t packaged correctly. Over time, we must admit we got bored with frequently ordering top sirloin steak tips, beef â¦ If you are someone who wants to make sure you and your family is eating organic chicken and grass-fed beef, it’s certainly a good option. I also appreciate that I don’t have to do it every month, but can order any time. Ruined the dinner. Heritage breed pork means that the hogs are the old-fashioned kind that grow slowly and are imbued with marbling and amazing flavor.. I received not a single response! This is a company I will no longer give my business to, as they are clearly more interested in the $$$ than their customer, so probably more so than the environment or the animals. Thank goodness I read all the comments. It was crispy and flavorful. If you find you are having issues with customer service, make sure you escalate. So sorry for your loss <3 I am not sure if they offer a sampler box! One time I got a pork roast that was actually half fat and they credited my account with that amount for next time. 50 cents a piece at walmart kinda thing. I have been a ButcherBox customer for a couple of years. If you follow along on my IG, you know Iâve been obsessed with Butcher Box recently! I never knew if I was going to have to take time and make a mess scaling my steak before I was able to throw it in the pan or on the grill! The cost of each box will depend on what box you get and how much you order at a time. How frustrating! I had an issue with the delivery of my order which was actually my error, and Brandy in customer service offered me a complimentary replacement. Iâve been a Butcher Box subscriber for over 2 years and I love the quality of the meat. My experience with Butcher Box â¦ Under the best of circumstances, I don’t mind paying the higher cost for humanely raised/harvested and organic meat protein. Very sad! If you know you can get cheaper cuts of similar organic chicken or grass-fed ground beef, then you can fill up a custom box with cuts of beef or pork that you may not be able to come across as easily. This can be hard for anyone that can’t justify $129+. If there is one available, it will be posted here with a banner you can click on. The Mixed Boxâ¦ She hinted that this happens a lot (and that it’s the customers fault so there’s “no fixing it”), so much so that she suggested on my next box to call if I wanted to make any changes. Posts on Clarks Condensed contain affiliate links, which I earn a small commission from. I would honestly rather pay a local butcher a few more dollars and get fresh, unfrozen meat that comes with no hassles attached. On the positive and hopeful side, everyone who I’ve spoken to at BB has bent over backward to try to help me and generous credits were issued to my account for my next box. Cant wait to try cod. When it comes to convenience and hassle-free meat selection, Butcher Box can prove to be a blessing. Read more... My first Butcherbox shipment arrived on 11/17/19 and overall, I was extremely happy with BB up until my 9/1/20 shipment which was delayed/reshipped THREE times before a box finally made it to my house. This is a service that I’ve used a couple of times, and because I think it’s gaining more popularity, I thought it was time to share a full review. I have been a customer for them for some time now until today. They have various boxes you can choose from to receive: After you select the box you want, you then select how much meat you want – either enough for 24 meals or for 48 meals – and the frequency at which you want the box to come – either every 30 or every 60 days. I live alone.thanks bill weber. I also looked on the website and found that for existing members they should receive and email several days before and order is processed, leaving time for changes or cancellation. Choose the kind of meat you want to get, mix it up with some wild â¦ Clarks Condensed provides uplifting and motivating information to share the joys of home and family living through parenting and pregnancy advice, easy DIY tutorials, recipes, and more â all with a frugal twist. Customer service is not responsive and apparently doesnât care if customers cancel. Apparently, you cannot change the frequency of the box without this happening. There are lots of struggling butchers in your area who would love to sell you organically grown product from local farms. That’s supposed to be there is no road access to my summer home & FedEx is returning the box to Butcher Box. We haven ’ t like the food is great when it arrives and. 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Responded to the Butcher box that we renewed: # ButcherBox just cheated me out of state not.