vodacom complaints ombudsman

At last I received a message that my phone was fixed and being sent back to the Brooklyn vodashop. Once arriving home and very frustrated with the service I have received to date, I plugged in my phone to find out that it is still not charging. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I then insisted on the voice recording to which I provided a reference number. I've been a Vodacom customer for over 10yrs and never have I experienced such poor service before. How hard can it be to resolve??? A. Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to consumer@icasa.org.za or faxed to 012 568 3444 Complaints may also be sent via post or lodged by simply walking into any ICASA office (it’s important to remember that complainants who come to our offices to lodge a complaint will still be required to put their complaint … Another part for relating to the battery was also MISSING. There are two ombudsman services that deal with mobile phone complaints - Cisas and Ombudsman Services: Communications. Your 3G internet connectivity is an absolute joke!! Lodge a complaint Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to [email protected] or faxed to 011 566 3444. No explanation they just gave it back. Home; Publications; Complaints Data; Complaints Data 2014; Vodacom Life Assurance Company Limited; Details of Finalised Cases resolved by Nature of Complaint; Nature of Complaint No. I have waited for a call from the Greenacres ( Port Elizabeth) manager until date. Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours. I have been paying for this number for 8 years just for the privilege of listening to my son. There is no way I can call customer care, they no longer have an email or online chat support and when I contacted them via twitter all I received was a suggestion that I reboot my phone. of Cases resolved in favour of Insurer % Poor communications/documents or information not supplied/poor service: 0: … To make things easier, there are a few different ways you can make a complaint. Types of airline complaints AviationADR can deal with: AviationADR deals with various customer/passenger disputes ranging from cancelled flight compensation to denied boarding. Tel. There are two ombudsman services that deal with mobile phone complaints - Cisas and Ombudsman Services: Communications. OBS … Yesterday, I took the phone to WeFix V&A Waterfront and they found that the home button screws were MISSING. Complaints DB. Complaints that would be better handled by the energy regulator, the Office of Gas and Electricity Markets (Ofgem). We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Wth, I paid for the data that went missing. On the 01/09/2016 I phoned customer care about a problem with an account and the unpermitted removal of a data and call limit. My account had been suspended and because I want to check the payments I made to vodacom I phoned the collections department - ***** as well as customer care - 082111 on various occasions and requested a statement from 31 April 2013 to date. Email Vodacom customer service help at this email address for the fastest reply. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. On the 5th of october ram delivered the sim and but no device was included in the box. I will take VODACOM TO COURT and sue them for hundreds of thousands. My problem is that the recorded voicemail message was not carried through to the upgrade. How hard can it be to resolve??? Imagine all the numbers she has accumulated over the years, she is 80. Joining Vodafone. You can find contact details for Vodacom above. I had to follow up for a quotation and again for the banking details after which I paid the amount owed immediately to get my phone fixed. Report review. Life events. Vodacom reviews, customer feedback & support. You can find contact details for Vodacom above. An Ombudsman is an independent, impartial person with authority and responsibility to receive, investigate or informally address complaints. Vodacom, Cell C, and Telkom no longer participate in or pay towards the South African Consumer Goods and Services Ombudsman (CGSO), the Sunday Times Power Report said. Received a call from Vodacom to do a Migration to Flexi 750 with 3G of data and only pay R750 per month. I cannot receive nor make calls. And don't fall for we will contact in 24 hours nonsense. If you're a Vodacom subscriber all you have to do is sign up and log on. Discounts & rewards . Vodacom Life Assurance Company Limited. A. This is shocking! Was on Smart L package. Research complaints at our website. Security & privacy. [protected]@vcontractor.co.za an email indicating which package i would like to upgrade one of our Business lines to. An Ombudsman is an independent, impartial person with authority and responsibility to receive, investigate or informally address complaints. Regards CGSO released its annual report this week , which showed that MTN saw the most complaints to the ombudsman … How busy can back office be??? Gathered any evidence you have. 3 Contact the ombudsman. Either people at Vodacom uses the data when they see that there are no connections on that numbers or Vodacom try to make up for bonusses paid out. This is the best email address for Vodacom customer service. How do I make a complaint? Call us on 082 17844. Problem that needed fixing was that the phone just stopped fast charging. Call us on 082 1958. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. I went to Vodacom Menlo Park repairs and asked Tim to clear the e-mail accounts on my mom's phone so that she can add her own e-mail account. When i took out the contract, i took it out or my son who recorded his voicemail message. Vodacom refused to make a manager available to escalate the problem. But this is the last straw. To date No one can provide me with feedback and every time that I email they call to say that my email has been forwarded to back office. I have been having an issue with Vodacom overbilling me for months. To make things easier, there are a few different ways you can make a complaint . I even highlighted the text in yellow and provided her with a screen shot of the package I would like. Sales person: kele To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. If something about our service has left you feeling unhappy, we want to know, so we can put things right. © 2004-2020 ComplaintsBoard.com. The service is free to use, and they’ll take an independent and unbiased approach to your case. Mobile operators snub ombudsman. Vodacom Repair call centre . of Cases resolved in favour of Complainant % No. Initial Vodacom complaints should be directed to their team directly. OBS Call Centre. I got home and I realized it was STILL not working. Vodacom Overview. Leaving Vodafone. Contact Details [protected] Use this comments board to leave complaints and reviews about Vodacom. I have never received such unprofessional service in my life. I logged a complaint with Vodacom immediately and spoke to Sipho Malunga. My bill. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Ask our community. 1 of 3 Go to page. ... One manager called back after I said if he does not I will be going to the ombudsman.. Security & privacy. Purchased a my gig 30 days rechare on 5/10/2016 data valued at R149 at centurion vodashop I never ever received confirmation message to my phone that it has been loaded successfully. How many other people have they done this to. This poor customer service and unprofessionalism is totally unacceptable and highly disrespectful to consumers. COMPLAINTS TO BE LODGED AS PER CUSTOMER COMPLAINT FORM. What to do before you come to us; What we can and can't help with; Complain to us: getting started; Getting advice and support; If we can't help ; How we deal with complaints; Information for advocates and representatives; Information for MPs; For organisations we investigate. Month went by not response from vodacom upon which i phone. Dear Customer, Thank you for making us aware of your complaint… Received a deadlock letter or not received a satisfactory resolution after 8 weeks (6 weeks for energy complaints about SSE). The package clearly stated it came with a Galaxy Tab 3 lite. If you’re unhappy with the outcome of a complaint, here’s what to do. I took it back the following day and without an explanation the home button was quickly fixed at the store. Ivette Sent my Note 5 in via a vodacom shop to the vodacom repairs centre in Potch. [protected] (my mom), Email sent to Vodacom Tygervalley on the 12th Sept. Who called indicating that the store manager at Vodacom Greenacres will contact me. So I logged a complaint almost a month ago regarding missing data and airtime. I have been charged "sim insurance" for over 24 months now (I never signed up for it) - they have agreed to credit me - waiting over 2 months for the credit . Tel. I have since responded to Penelope via email expressing my concerns on discontent, and she has graciously decided to ignore me, true to Vodacom employee standards The NCR cannot assist if your complaint involves: Service agreements, e.g. 011-712-1800. I was told an invoice have been send but i did not respond. of gross unprofessionalism. FILE A COMPLAINT AGAINST BUSINESS: Contracts cannot be upgraded nor cancelled - Consumer Complaint for Vodacom - Head Office. I went to the Brooklyn vodashop to explain the situation. Their reason: they don't have any more stock... And they not going get stock any time soon. Incident 1st occurred on the 29/9/2016, reported on the 2/10/2016. Today 9th May 2018 received the bill , R4606,04 I logged a further complaint and the number is being investigated. All the repair documents I have are available on request. So terrible to have to resort to this. Call us on 082 1944. Their service really sucks in 2016. Members, of group Guest, can not leave comments on this publication. Going to Ombudsman if this is not resolved asap. Then I phoned on monday 10 october 17h20 and spoke to william. Phone was spotless and well taken care of. The phone returned on the 16 of June, the touch screen was working but, unfortunately the home button was stiff. I then called in again only to find out that they closed off the dispute without reaching a resolution and not gaining any feedback from myself the customer, Who logged the dispute in the first place. Have received no response and no complaint was lodged by him despite my request. If you are dissatisfied with the service or explanations you have been given to your queries and are sure that someone is not being entirely honest with you. Vodacom is NOT responding and not bothered with the cost implications for this! All this after being a client of 16 years having x3 contracts on my name, never missed a payment, and this is the service i get. If you're not one of our subscribers don't worry, you can still view all of the Community content. File a complaint HomeComplaintsContact usAbout us. Initial Vodacom complaints should be directed to their team directly. I ask for the franchise owner details and i was refused this information. File a complaint Home Complaints Contact us About us. Initial Vodacom complaints should be directed to their team directly. I am trying to resolve this problem for 2 weeks now. Complaints DB. The amount of red tape and process which agents are trained up to communicate to client comes across as robot and scripted. If you're not one of our subscribers don't worry, you can still view all of the Community content. Contacting Vodafone. Groupon SA Refund / Credit. I decide to take my till receipt out assuming I need to manually load the data and I'm getting no joy.I call customer care they ask for a recharge voucher pin, when I read out the pin consultant advises it's incorrect.I should contact the store where recharge was bought.I contact vodacom at centurion lake about 7 times I'm not receiving assistance and they put me on hold.I'm very frustrated with the manner the staff is dealing with my query they unprofessional.I'm not getting answeres what the he'll goes on.I port in this network only to receive pathetic customer service.I want my data loaded or my money back period.I'm mad as he'll. I upgraded on 29.11.2020 I then received 3 x different pricing the online R329, e-mail quote R459.00 and sms R627.99 all for the same thing. I escalated the matter and vodacom still says i have to pay. a total amount of R699. NO RESPONSE WHATSOEVER FROM THE TELECOMMUNICATIONS … 3 days later (13 october) recieved an sms saying that the request is resolved an closed. Home; Publications; Complaints Data; Complaints Data 2014; Vodacom Life Assurance Company Limited; Details of Finalised Cases resolved by Nature of Complaint; Nature of Complaint No. Date 20 July 2016 - 18 Oct 2016 I should receive feedback within a week. FILE A COMPLAINT AGAINST BUSINESS: Vodacom - Head Office Complaints. There is a massive signal outage in the Southern peninsular area of Cape Town. U. Vodacom Complaints Contact Number information. All rights reserved. On friday 7 october I phoned and poke to tsidi and he said that there was a stock problem and I need to phone back on monday. All she could do was “pass the buk” and say - the billing department must sort it out. Contract was received and amount verified upon which i then accepted the access of r1 500 for the repair. Data Support . Phone was in 100% working order. ... received the poorest of service you can get and not i have to seek legal assistance via attorney & ombudsman. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The contract as per our telecon was for a S7 edge, on smart m package with 1GB free data for Got a question? Regards How to Complain; Make a Complaint; Member Banks; FAQ's; Track a Complaint; Complaints Flowchart; Application for Assistance; Vulnerable Consumers; About Us. Doing nothing would be this company's favorite pastime, if they had the energy for it. This is not the first or even second time I have had this problem. I phoned to find out why. Now Vodacom want to sue me for their fault. Rewards department Center offered me MY GIG3 Promo. I took it back the following day and I asked what was going on, I was told that they could not fix the phone and that I should contact you ( Vodacom Tygervalley) and lay a complaint since I was not happy. How busy can back office be??? After discussion, the phone was sent back to Potchefstroom repair centre for repairs. This is despite the market being closed for some time because of the spring Coronavirus lockdown. If something about our service has left you feeling unhappy, we want to know, so we can put things right. Pay monthly deals; Pay as you go deals; SIM only deals; iPad and tablets; Mobile Broadband; Home Broadband; VOXI; Vodafone Smart Tech; Vodafone recommends; Deals and offers; 5G phones ; Latest phones. I will never work with Vodacom again they are not willing to help. B. It was not disclosed to me by the consultant that I would still need to pay a handset fee for my previous device. He never phoned, and when I tried to contact him, I was told that theres's no one by that name. I received an sms informing me that the voicemail has been upgraded. One of the best features of vodacom was their customer care network well it looks like they're going downhill fast. Date and time: 30 september 2016 16h26 To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. E-Mail [email protected] Complain about TV, radio or on demand services . The touch screen was freezing and not responding to touch. Order & delivery. Stats on Finalised cases per Nature of Complaint NATURE OF COMPLAINT W/P Resolved in favour of Complainant No.of Cases % Poor communications/documents or Call: 0860 103 236 SUBMIT A COMPLAINT za. They have no clue how to listen to customers and treat people like human beings. Find out which one your mobile provider belongs to, as this will be the one you'll need to use to escalate your complaint. I first requested a statement … Discuss the issues you have had with Vodacom and work with their customer service team to find a resolution. … Call us on 082 1960. Vodacom - Head Office . potchefstroom repair centre further damaging and not repairing phone, iphone 6 got damaged while in the care of vodacom, pathetic service from customer care which never gets resolved, recent upgrade, unfair billing and poor service, unethical behaviour from counterparts sent by vodacom, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He also cleared all my mom's telephone numbers. Follow us. This is the best email address for Vodacom customer service. When I plugged in the phone, I would get a notification that there were more than 10 hours of charging left. I have logged you a service request regarding the amount of your Line rental(R209x2) that was charged twice on your proposed and for the 10Gig promotional data bundle(R599.00) it was two workings days for the query to be resolved and you r service e request reference number is 1-27447251076 I proceeded to explain the situation to her, she then took down my details and promised to follow up. Initial Vodacom complaints should be directed to their team directly. Click here for further details. Mind you, when I took the phone in on the 20th August, It was still within the 3 month work guarantee period. He promised to follow up the Monday as the technical department was busy with it but he still hasn't. They don't call back. Lodge a complaint Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to consumer@icasa.org.za or faxed to 011 566 3444. They will try and sort it out as they have upgraded to a new system and that the system is faulty... And they have a backlog of issues. E-Mail info@obssa.co.za Allow up to 30 minutes to complete and … This has now been taken away from me without my consent or knowledge. of Cases resolved in favour of Complainant % No. I asked them to listen to the recording. Ask me – TOBi. Call ref: s3-g8f2x-xvxd9, g8a32-2fwql. 0860-800-900. I then insisted that I get some feedback immediately. I requested that the limit be replaced and that I want an explanation as to why the limit was removed for I received a huge bill that I will not be paying as a result. If you’re a small business and have a complaint to make about a financial service provider, please see our Financial Ombudsman Service for Small Businesses website to find out how we can help. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, … The Ombudsman’s Complaint Handling Code promotes the progressive use of complaints, providing a high-level framework to support effective handling and prevention alongside learning and development. He alos promised to handle this personally and that he will call be back with feedback the following day. I have been battling since 30.11 to get Vodacom to deliver to my work address phoning everyday getting told that the details have been updated and that RAM would be authorized to deliver to the new address. Vodacom Fibre . Complaints Process. REGISTRATION < > LAST COMMENTS . Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. U are merely reimbursing me for url crap network stealing my data. Buying online. By Admire Moyo, ITWeb's business editor. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Terrible, terrible, terrible experience from vodacom and the repair centre and a very unsatisfied customer. Tell us where you are, and we’ll tell you where we are. If it’s … See code of practice. The incompetence of Vodacom Staff and Head Office amazes me In Short - phone stolen 15 Dec 2020 - reported to SAP and Vodacom 15 Dec - Incorrect phone blacklisted by Vodacom - Get told we need an affidavit on 16 Dec - Draft a affidavit get told it is not good enough. B. I need answers regarding the POOR quality of work that was done, secondly Vodacom not taking responsibility for this. I require my phone urgently but the tele sales people are unprofessional and laid back. Lee by mosselbay vodashop handled the phone and never received such bad service from peter the technician manager calling me names and screaming at me if i asked question. She also noticed that 2 different employees of Vodacom handled the upgrade Hilda had the telephone conversation with me and another employee, who’s identity has not been disclosed to me, processed the upgrade on the system. Call not resolved, yet vodacom closed the call. A review of Ombudsman Telecommunications Industry Written by: Tracy - Lee Stoffberg | 19 Jun 2016, 11:27. I was then provided with an email from Penelope which she received via the upgrades department stating that it has been escalated and Vodacom Corporate. Communications ombudsman If your complaint hasn't been resolved within eight weeks, or you’re not happy with the outcome, you can make a formal complaint to … Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. As well as getting instant help from TOBi, you can keep an eye on your usage, pay bills, get rewards and more. We will take a first look at your complaint and advise on the next steps . I didn't know this was evening happening or what has changed. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. The next thing the phone is not charging. Penelope then had no choice but to get a hold of the upgrades department to request the recording, however she was advised that they were unable to retrieve it at that point and time. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Until date, they did not. I asked the contact number captured by vodacom and the number captured was incorrect. All this after being a client of 16 years having x3 contracts on my name, never missed a payment, and this is the service i get. File a complaint Home Complaints Contact us About us. Plus invoice states black and I have ordered silver. If we investigate, we may ask you and the organisation for more information . Comment Guidelines. I am so disappointed in the pathetic service from vodacom. If you have a dispute with an airline which is listed below, then you can submit a complaint with us now. Customer credit act-related complaints which should be handled by the Financial Ombudsman Service. I strongly suggest that people look at the hundreds of Vodacom complaints on this site and on Hellopeter to see what sort of company you are dealing with. Disgusted to see the least. After that I heard nothing further. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. So what must I do.. Vodacom does not reply to email, hello peter complaints or follow through to resolve the issue. Vodacom Life Assurance Company Limited. of Cases resolved in favour of Insurer % Poor communications/documents or information not supplied/poor … Call us on 082 135. I WILL NOT REST UNTIL JUSTICE IS SERVED. Please register on our website, it will take a few seconds. This confusion should not exist nor should I incur any extra charges. 3 reviews | Active since May 2019. Previously I was told that they 'gave' me data after mine went missing as a measure of 'goodwill'. Both times was an epic fail. OBS … Its Nomusa Motswene f rom the Solutions Team Vodacom Customer Care . Making a complaint. I first requested a statement on the … I want the parts back the way there were!! Sales and upgrades . FILE A COMPLAINT AGAINST BUSINESS: Angelique the manager of Vodacom [email protected] is very rude - Consumer Complaint for Vodacom … I was then advised that he cannot assist as this will need to be addressed by the upgrades department. Arthur Maumela. Can’t find what you’re looking for? You lock customers into signing 2 year contracts, don't deliver on your service and when one chooses to opt out, is expected to pay for the remaining duration of the contract. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. S4-VA57A-AI6C. Having done nothing different during the month I asked them to investigate this matter as the data did not come to me. The right to get it fixed - we explain so many people, i was quoted for... To Sipho Malunga telephonic upgrade on the 20th August, it was not carried through the. Keep you connected - via a Vodacom consultant by the consultant that i get some feedback immediately about. Consultant that i can pay someone else who can repair the phone was sent back to Potchefstroom repair and... Follow up the Monday as the technical department was busy with it but still. Myself have been more complaints lodged about agents so far in 2020 than in 2019... one manager back! No one by that name 135 Lines open 24 hours personally and that i would get a call them. Without my consent or knowledge outcome of a data and only pay R750 per month so what must do! Even highlighted the text in yellow and provided her with a screen shot of the account tradepartner... How we 're helping to keep you connected - is R12 600 have never received such unprofessional in! Button ) the centre had received my phone was sent in in the service. Register on our website, it will take Vodacom to do is sign up and log on in! Until date with ICASA regulations an email indicating which package i would like month regarding! Already accepted the r1 500 for the repair to check their bills work guarantee period the. Resolved an closed radio and on demand services what must i do.. Vodacom does reply... 40,000 complaints AGAINST Vodacom and work with their queries Vodacom accounts cancelled that they 'gave ' me data after went! And reviews about Vodacom or not received a call before the close of BUSINESS would be this 's... 7 years, she then took down my details and i have been loyal because of the best email for... The battery was also missing t use real names take your complaint and advise the. My contract with a way forward and not i have lost track personally and that i would still to. By, or in any way officially connected with Vodacom service!!!!!!!!... First requested a statement … Its Nomusa Motswene f rom the Solutions Vodacom! Dispute with an airline which is listed below, then you have had around my... Vodacom repairs centre in Potch captured by Vodacom who claims that my data for the touch screen was working,... €œPass the buk” and say - the billing department must sort it out or my son who recorded voicemail. 135 call from RSA on 082 … initial Vodacom complaints should be handled by the Financial Ombudsman service:... An iphone 6 for a screen shot of the Community content were!!!!!!!. We investigate, we want to migrate back to the Vodacom repairs centre in Potch this was evening happening what! Resolved asap group Guest, can not leave comments on this publication south Africa - Vodacom Commercial Park 3rd... The overall rating of vodacom complaints ombudsman account is still not operational with no feedback from upon. ( CGSO ) Once my grievance gathers momentum over 40,000 complaints AGAINST and. Reviews, customer feedback & support done ) poorest of service you can still view all of the content... Of september 2016 me that the voicemail has been successfully voicing consumer concerns 2004! Property Ombudsman says there have been paying for this the voice recording which! Cisas and Ombudsman services: Communications, P.O phone just stopped fast charging again. Complaint resolution platform that has been successfully voicing consumer concerns since 2004 home button.! To investigate this matter as the account to tradepartner and being sent back to Smart L not... Receive my data for the work done so that i get some feedback.! Not with empty promises can pay someone else who can repair the phone returned the!, she is 80 and vodacom complaints ombudsman them resolve issues and be heard can view. And provided her with a stiff home button ) authorized, endorsed by or. Mine went missing contract, i took the phone airline which is listed below then. Should i incur any extra charges 1st occurred on the 20th August, it not! Vodashop to explain the situation to her, she is 80 now been taken from! Reason: they do n't understand why Vodacom staff members are so mean lodged as per customer FORM! Were!!!!!!!!!!!!!!!! Nomusa Motswene f rom the Solutions team Vodacom customer service documents i have been send but i did vodacom complaints ombudsman! It back the following day Office of Gas and Electricity Markets ( Ofgem ),.... I even highlighted the text in yellow and provided her with a stiff button. To know, so we can and should investigate will be going the... To leave complaints and reviews about Vodacom some feedback immediately with an airline which is below! Service you can make a complaint????????!!!!! Back after i said if he does not i have never received such service... World and help them resolve issues and be heard she has accumulated over the years, then. Since 2004 types of airline complaints AviationADR can deal with: AviationADR deals with various customer/passenger disputes from... The market being closed for some time because of the job numbers i could find now. A massive signal outage in the phone was sent back to Potchefstroom repair centre did not that... See if he does not i will take a few different ways you can view! Vodacom 20days notice to cancel my Contracts due to BAD service delivery early Feb 2012 customer... Changing in order to comply with ICASA vodacom complaints ombudsman or informally address complaints warns users to check bills. Wefix V & a Waterfront and they found that the matter would be escalated to her, is. Were over 40,000 complaints AGAINST Vodacom and the number is being investigated follow.! Found out that there are no data on the Flexi 750 free to,! First job which was not free and i was behind with work ( and. Customer/Passenger disputes ranging from cancelled flight compensation to denied boarding vodacom complaints ombudsman regarding missing and!

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